Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@susnen.com.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
We make every effort to process your order within 24 hours. However, due to our very high order volumes, please allow 2-3 business days to process your order. We'll send you a shipping confirmation email with your tracking number once your order has shipped so you can keep track of it.
Of course. We offer free returns and exchanges within 30 days.
All of our gummy products are formulated and manufactured in the United States, using premium, globally sourced ingredients. Additionally, our products are always produced to the highest standards. Our gummies are manufactured in FDA and GMP-certified facilities. GMP stands for “Good Manufacturing Practices,” so you can rest assured that our facilities adhere to the FDA’s strictest requirements for supplement manufacturing.
Please consult your physician if you are taking any medication, are pregnant or nursing.
Shelf-life varies based on the proprietary ingredients in each of our products, although most of our gummies have an 18-month to 2 year shelf-life. All of our products have expiration dates on them (typically on the bottom of the gummy bottle).